Head of Casino Operations
They’ve certainly rolled out the red carpet at Casino Room. I spotted it the second I landed there, along with the impressive 100% deposit welcome bonus displayed over the top of the exterior image of the casino. Casino Room doesn’t hide its many games though, as they appear further down the landing page.
I wanted to know whether the Casino Room casino proved to be as good as it looked. I decided to explore every gaming area and consider the promotions, the banking methods, and more. You can hop on board and explore with me here in my Casino Room review for PlayersBest.
I’ve always believed first impressions count, and that holds true for online casinos too. This Guide to the casino goes beyond the glossy exterior and digs deep to see what’s underneath, boosting your casino knowledge.
The homepage reveals the site’s 15-year plus track record, along with its collection of over 1,000 casino games. I’m going to cover all this and more, exploring whether the customer service stands up to scrutiny and whether you can rely on their honesty and legitimacy. I think you’ll be pleased with what you’re about to find out in our Casino Room test.
I’ll be clear upfront and say that Casino Room bookmaker services aren’t available there. However, whenever we take a site into our Academy and check it out in greater detail, we can see what makes it tick. And in the case of this casino, you won’t even remember there is no Casino Room betting going on… other than the wagers you can place inside the casino, of course. Yet there is plenty more to look at aside from the games. I’ll cover the important stuff upfront, so you know whether to boost your rockets and head for this casino whenever you’re ready to play.
Not the most thrilling topic to check out at any casino, yet it remains one of the most important. Casino Room offers an 18+ logo at the bottom of the site on the dark blue bar, barring anyone under that age from joining. Just above that logo, on the lighter part of the site, we spotted the MGA logo for the Malta Gaming Authority. Next to this, the site lists the details of the parent company that runs the casino (Ellmount Gaming Ltd). While we can read the details of their license there, the logo is clickable, so we can visit the MGA to confirm the status of that license before we consider playing. We checked it out and can confirm it is valid (we did need to select the name of the company to see it though, just so we’re clear).
It’s also worth us mentioning the clarity of the terms and conditions. Many players hate small print, and there is none of that on this planet. Instead, clear light blue headings appear above each section, with numbered segments inside each one. It’s so much easier to read through the terms – and that’s something we should all do before joining.
If we need a little help before setting down our spaceship on the planet that is Casino Room, we can get it with ease. We spotted the speech bubble in the bottom corner of the casino website on the right, and this is powered by LiveChat. We just need to enter a name and email address to use it. We tried this before joining the site and it immediately worked, with no delay in chatting with a support agent. If we have any queries to get answers to before signing up for membership, it’s great to know we can get them. We can even get a transcript of the discussion prior to ending it; look for the three dots in the top left of the popup and select ‘send transcript’ – it’s that easy.
We can also reach customer support via the menu, which opens the chat window. Alternatively, we can contact someone using email, Skype, or phone. We just need to go through to the FAQ page, and we can access that from the bottom of any page we’re on. We loved how simple it was to find our way around the Casino Room online casino site – no map of the stratosphere needed here!
Of course, the FAQ section might resolve our most likely queries. Most of them related to payments, either deposits or withdrawals, and that’s what we’ll cover next in our review.
One of the most important things we can learn more about before signing up to Casino Room is the topic of banking. How to make a Casino Room deposit? Many familiar logos appear at the bottom of the site, including these:
The cashier page tells us more about the various available methods. We can also discover a few more facts inside the terms and conditions. The most important thing to know is that some of the methods may not be available in all countries that are allowed to join the casino. We also need to use accounts we hold ourselves, so the name matches that on the account. This makes sense and is another positive example of how the casino makes sure it sticks to all regulatory rules and steps designed to protect the player and the site. It also mentions that there could be fees for using some methods. We’d suggest reading the terms and conditions before joining anyway, but we certainly learned plenty about the banking area by doing this.
Two things to mention here before we zoom along to the responsible gaming page to check that out. Firstly, Casino Room carries a link to BeGambleAware.org at the bottom of every page. Secondly, they carry a message about the potentially addictive nature of gambling underneath their logo and before the copyright message, just above the link we just mentioned. This is just the beginning though, as their ‘about us’ page has a link to the responsible gaming area of the site as well. This is also accessible via the HELP area in the menu at the bottom of the site.
So, let’s fire up our rockets and zoom along to that area next. The page begins with a self-test, so if we feel it might be necessary to limit our play, we can take the test to help figure out a solution. Right below that we have a link to limits and self-block settings, so it is reassuring to see how clear and upfront Casino Room is about the responsibilities they have. They move on to discuss other aspects of gambling that show how serious they are about supplying help. This area is far less pronounced at some online casinos, as our reviews have occasionally shown. Not so here though, and it’s a promising area to remember.
Our first journey to the casino held plenty of promise. We loved the minimal design on the initial screen – showing the welcome bonus over the top of the steps leading to the casino. Beyond that, we can check out the basics of the casino, with the hottest games displayed first. If we’re looking at Casino Room as a planet among many, deciding which one to check out, it surely stands out among the rest.
One of the first things we test in our Lab when landing at a casino is how it looks on different devices. In some cases, we find that we need an app to use the casino on Android or iOS, but that isn’t the case here, with no Casino Room app needed. Instead, the site adjusts to whichever screen size we are using. We experimented by reducing the size of the screen by half on our computer, and the casino quickly changed to reflect that, so we could still see all the information.
While we won’t discover any Casino Room sports betting, as they don’t cover that area, we can still claim an introductory casino bonus. Whenever we approach a Casino Comparison, we always consider the bonus and whether there are other deals that follow it for existing members of the site. Fortunately, there is a 100% introductory bonus on our first deposit at the casino. This asks for a minimum deposit amount of just $15 to qualify, so it is lower than we’ve seen at other casinos in the online gaming universe.
There are terms attached to the deal, as we thought there might be. However, the offer also comes with 100 free spins, with 20 given each day for five consecutive days. We could net up to $100 in winnings from those spins. Anything won using the bonus or the spins has wagering requirements of 35x before a withdrawal can be made, and we have 60 days to complete the requirements, according to the terms and conditions. We liked that these were clear, with numbered points indicating the Ts and Cs throughout. While most deposit methods qualify us to get the bonus, we cannot receive it if depositing via Skrill or Neteller.
A quick hop into the menu and we can go through to the promotions page from there. While we’ve mentioned the welcome deal, are there other deals or Casino Room bonus codes to be found? Indeed, there are… and the site suggests that we may received tailored promotions rather than standard ones. The latest offers are available once we have logged into our account at Casino Room casino, so we’d recommend doing that and then visiting the promo page before playing or depositing anything. Getting into the habit of doing this means we can take advantage of the best promotions whenever they appear.
This is a superb section to visit if we’re ready for a quick journey to get there. No extended foray into outer space to reach this one. The first thing we see is three Drop jackpots – the Daily Drop, the Super Drop, and the Hourly Drop. These have become hugely popular because they must drop within a certain time. For example, the Hourly Drop jackpot does always drop within the hour, and no one ever knows when that will happen… or which player might scoop the prize.
There are other jackpot games within this area too. Yet again, we see how Casino Room organizes its hundreds of games with subcategories within the main category for jackpots. In this case, we have the hourly and daily drop jackpots first. We then see the network jackpots, including progressive jackpot prizes for such hits as Mega Moolah, Jackpot Raiders, Divine Fortune, and Ozwin’s Jackpots. Some of those games regularly reach prizes worth six and even seven figures, so they are life changing.
A network jackpot is one where the game is available at several casinos, and the jackpot is linked between them. So, if players bet on the game at several sites, a slice of all those wagers goes into the overall jackpot. That’s why the amount is bigger, as it is easier for the game to reach mega amounts. It also means the jackpot could drop but at another site rather than at Casino Room. That said, we think many players love these games, most of which are slots. If we want to see more games in a jackpot section, we simply need to hit the ‘see all games’ message to go through to another page showing us the full collection.
Most of the jackpot games are still playable in demo mode, which is reassuring. We want to make sure the experience is out of this world even if the jackpot doesn’t drop – and we know the odds are certainly against us in that department.
It soon becomes clear when we arrive at the homepage to conduct our Casino Room casino test that this is one of the best planetary delights to journey to. With tons of online casinos to choose from, we want to know which one to land at – and this one has all the areas we would expect to see at any reputable casino. From slots to live casino games (and even some jackpot games in there too), we can easily find what we need using the search facility provided.
While we can hop out of our spaceship and start exploring on the homepage, we can reach the full games section with a quick hop and skip into the menu – revealed behind the two lines in a circle in the top left corner. It also feels obvious why Casino Room has been shortlisted for many prizes over the years, something we’ve noted in our Awards.
We’ll go through these areas in turn, so we know where we might want to explore first. We can also see how the Casino Room casino keeps its design simple and easy to navigate, making life easy for everyone. Firstly, we see a game search facility, so if there is something we’d like to find, we can see whether the site has it in seconds. This is ideal for searching for topics that could be mentioned in the title too (think of Christmas, for example).
We can look through five main menu areas within the gaming section:
When we first come to land at the casino, choosing the ‘All Games’ area is most suitable, as it gives us more scope to check out the possibilities. Not all casinos include scratch cards and bingo, but the Casino Room casino does, listing highlights in each section. We can then select ‘see all games’ next to the relevant heading to go through to the full collection in that area. There aren’t too many bingo games, but the site carries over two dozen scratch cards for some quick play whenever we fancy it.
Of course, the biggest slice of the games is within the slots area. The main menu carries a direct link through to these games, so if we’re eager to check them out, this is the way to get there. Since there are hundreds of slots at this casino, it’s great to see they have divided them into various sections. We’ve noticed that some casinos we’ve visited on our journey around the gaming universe have presented us with an almost overwhelming display of games… not so here.
Here are the main sections we can head for as we rocket towards discovery of our favorite games:
We’ll cover a few things here that may not be obvious. Firstly, grid slots are also known as cluster pays slots, where we must create a block of connected icons to scoop a prize. Secondly, Megaways slots are hugely popular and contain up to 117,649 ways to find prizes. Combined with the classic and video slots, we can see that Casino Room online casino delivers a wide-ranging collection of slot games within its collection.
The casino also has several leading game developers with slots and other games to offer. We spotted big names including Microgaming, NetEnt, and Play’n Go. A quick way to zoom toward the identity of a game is to hover over the game logo we are interested in. Three things then appear – an info logo in the top right, an invite to play the game or to play it for fun. If we select the info button, we’ll load another page that tells us the identity of the game developer.
We tested a few demo games too, and most of them loaded within a few seconds. This goes for all the games on the site. Of course, we cannot test any games inside the live casino, but other than that, we have plenty of opportunities to try slots and casino games without worrying about playing for real – not until we are ready. We even managed to try the demo games without logging into our account. This means anyone who is keen to experiment with the games at Casino Room can do so without joining.
We have one section remaining to explore within the main casino menu at this site. This is the table game area. They begin by displaying nine recommended games, covering such delights as first-person craps, multi-fire roulette, and multi-hand Vegas strip blackjack. They’re obviously trying to display a decent range of games and they do an excellent job of it. Beyond this, we get to see sections for roulette, blackjack, the first-person experience, poker games, and other titles that don’t fall into any of the previous categories. Again, we can always choose to see all the available games in any section.
One thing we liked about the ‘other’ area was how diverse it was. Lots of casinos take this tactic, yet there are rarely any entertaining games in there. That wasn’t the case when we explored the potential inside this area. We spotted a Money Wheel game, some baccarat titles, pontoon, Top Card Trumps, Pai Gow, and even a Mahjong game. We think few casinos can match the variety shown at Casino Room. Moreover, we think the ‘play for fun’ feature makes it easier for every player to experiment a little and perhaps try a few games they wouldn’t otherwise have played. That’s a great way to zoom along to a gaming planet we wouldn’t have visited.
There’s a small segment of the live casino devoted to a handful of poker games for those of us who are curious to assess our skills in that area. Reassuringly, we can see the logo for Evolution Gaming next to all the available games. We’ve often come across that brand when exploring the best online casino offerings in the live casino area. They focus on live games rather than anything else, with live dealers and just the feel we want.
While this section of the Casino Room online casino is sparse, they still manage to cover several types of poker game in one place. We can explore the following options, all with real dealers waiting to welcome us to the tables:
We’ve seen bigger collections at other casinos, yet we still think Casino Room has enough to impress poker players who want more games to choose from in other areas as well.
Some experimenting in this area leads us to confirm that all the games load quickly regardless of which type we’ve chosen. From the most complex five-reel slots to a basic scratch card, we found everything loaded quickly in seconds. We tried the games on tablets, smartphones, and a computer too, and found that applied in all cases. We’ve set our controls to visit different casinos in other corners of the galaxy, and rarely have we found a casino as fast as this one. This alone is a strong reason to consider signing up, as delays and slow-loading websites are frustrating to say the least. That is refreshingly not the case here. The only time we had an issue was down to our internet connection rather than the website!
We found that it was very easy to make a secure and efficient withdrawal from the Casino Room site. Read our Casino Room sports betting review and we will walk you through all of the steps you need to do to make a withdrawal from this betting site. Plus we can even give you some handy sports betting tips to make sure that you have some actual winnings that you can withdraw.
It can be quite hard to find a true no deposit bonus that doesn’t require you to put down your money at some point. After all, even the best casino bonuses in Canada usually ask you to make a qualifying deposit. So make sure that you read our Casino Room sports betting review where we will examine all of the brand’s latest special offers and let you know whether you can claim any of these deals for free.
Check out our Casino Room sports betting review and you will quickly get a pretty good idea of what a sportsbook is and how a sportsbook can add some enjoyment when watching your favourite sport. We will also examine how to stay safe when using a sportsbook , and you can even take a look at our list of the best online sportsbooks in Canada to see which one could work out to be best for you.
Read our Casino Room sports betting room and you will see an awesome online casino that has an excellent sportsbook. The best thing is that this online gambling site can be accessed pretty much from anywhere with an internet connection. Perfect for playing at one of the best online casinos in Canada that also has some amazing sports betting odds on the side.
We have seen no shortage of excellent sports betting offers from Casino Room over the past couple of years. Some of these have been equally as good as the best sportsbook bonuses in Canada. But make sure that you read our review of the Casino Room sports betting bonus to see what kind of deals you can get for signing up to the site for the first time and learn how you can use this offer for your sports bets.
I loved having immediate access to hundreds of casino games, from slots to scratch cards to live games and more. The site is transparent about licensing, responsible gaming, and age limits too. I’ve rarely seen an online casino that is so clear about everything that matters most. It’s challenging to create a casino design that uses this many games and still manages to be easy to navigate, but Casino Room nails it.
It’s better for not offering a bookmaker or sports betting area as well. By focusing solely on the casino angle, Casino Room has managed to deliver an outstanding experience. It shines brightly too – making it visible to everyone in every corner of the gaming universe. You ought to check it out for yourself to see why I think it’s such a hit.
Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.
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