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Hard Rock Review & Rating 2023

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User Reviews 3

The first thing I noticed about this online operator is that they definitely remain true to the iconic brand. Everything from the logos and visual design to the information pages contain rock-n-roll puns ensuring they live up to their name.

Additionally, there is a wide assortment of games, and everything from slots, to sports betting and live dealer games streamed directly from Atlantic City tables, are available. Overall, Hard Rock Casino is off to a good start, and I decided to dive deeper into my Hard Rock Casino review.

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Payment Methods
Credit Card
PayPal
PayNearMe
+
Company
Hard Rock Cafe International (USA), Inc
Founded
2007
Website
hardrockcasino.com
Available Languages
EN
Customer Support
Phone, Email Support
Email
customer_care@hardrock.com
Phone
(+)1-877-788-1966
Overall Rating
Rating follows
  • First Impression
    4.1/5
  • Timeline
    3.9/5
  • Range
    4.0/5
  • Handling
    3.9/5
  • Innovation
    3.9/5
Yvette C
11/02/2021
The worst casino I ever seen
"A friend of mine and I thought of trying out Hard Rock a while back. One thing that we both agreed on was that Hard ..."
Peter
08/18/2021
My go-to playground for real money gambling
"I stumbled upon Hard Rock by mistake but decided to explore the casino since I had nothing much to do. Amazingly, the casino has quite ..."
User Rating
3.0/5
3 User Reviews
5 Stars
0.0%
4 Stars
66.7%
3 Stars
0.0%
2 Stars
0.0%
1 Star
33.3%
Pilot Joe Davis
Pilot Joe Davis
Last Updated on 03/28/2023

Hard Rock Casino: Out of this world games!

I noticed that a key offering at this online operator is their bonuses and promotions, Starting with the 100% match Hard Rock sign up bonus. And depending on the volume of play by existing customers, they are entitled to the rewards program and unique invitations to high-end events, etc. There’s also no need to enter a Hard Rock bonus code to claim this offer.

They also have a pretty decent selection of games when compared to other online operators and offer some large jackpots and payout amounts. Overall this operator seems to be one that recognizes loyal and longtime players and rewards them accordingly. So let’s dive in and take a closer look at Hard Rock Casino.

Hard Rock Casino Logbook: What happened so far?

  • 28. JUN 2018: Hard Rock Casino starts its offer.
  • 31. JUN 2018: Hard Rock Casino launched as an online gambling site
  • 2019: Hard Rock Casino receives its online sportsbook license
  • 25 JUN 2021: We updated our Hard Rock Casino test

Countdown: What you can expect - this is our Hard Rock Casino review

My Hard Rock Casino review found that the bonuses and promotions offered by this operator are definitely all systems go!, especially since there’s no need for a Hard Rock promo code to take advantage of these offers. To start with, they offer a pretty decent welcome bonus, but the difference with Hard Rock is that the welcome bonus contains two parts.

Firstly, there is a match deposit bonus upon signing up. However, the wagering requirements are relatively high. The second part of the bonus includes bonus spins that are given to players over a period of time. So you will receive

Sports betting options to the moon and back!

Diehard sportsbook enthusiasts will clearly be impressed with this operator’s collection of sport betting options. If not, you may want to check out our DraftKings rating to see what other operators are offering. Not only do they offer local sports betting but international options as well. In addition to US sports leagues, there are soccer, tennis betting, rugby, boxing, and MMA.

However, they tend to stick to the major sports in general. You won’t find niche sports such as cycling or darts on the site, nor will you find any cricket betting options. This collection will, however, satisfy the vast majority of US-based bettors.

One thing this online operator does offer is a lot of markets for singular events. Some of the wagers you can find at Hard Rock Casino online sportsbook include money lines, point spreads, totals, first half/2nd half outcomes, alternatives and totals, parlays, props as well as round-robins.

And when it comes to sportsbook bonuses, they don’t disappoint. Ultimately, with a risk-free bet, this eliminates the risk normally associated with your first bet. This option is open to all new and existing customers as long as you haven’t already claimed this offer previously.

Online casino – unparalleled offering

Like most other online operators, they do have quite a vast selection of online casino games. Another operator worth taking a look at is Tipico Casino and you can read more about their online casino offerings in our Tipico review. In fact, there are approximately 300 to 400 games at Hard Rock Casino. Initially, they only launched with a small number of fewer than 200 games, but over the years, they have caught up with their casino offerings and now have close to 400 different online casino games.

Slots: The majority of their catalog, however, is made up of slots. All of the slot games are offered by renowned gaming providers such as NetENT, IGT, and Evolution Gaming. There are also quite a few music-themed slots to match its rock-n-roll brand. If you’re looking for jackpot slots, this is where you can win the big six-figure jackpots, and they are readily available at Hard Rock casino. One of the most popular progressive slots in the US, Divine fortune, is available here. In fact, mega jackpot slots such as Cleopatra and Siberian storm offer prizes worth more than $500,000.

Live slots: If you want to take a break from the normal slot games, why not dabble in some live slots at Hard Rock Casino. These games stream directly from Atlantic City Casino, where you have a real machine being operated by a real person. Some of the live slot games include Wild Lepre’ coins, Hotter than Blazes Respins as well as Buffalo.

Table games: When it came to table games, I found myself a bit disappointed and thought, “Houston we have a problem,” and this is because many of our other online gambling site reviews showed operators with a significantly larger table game offering. This is definitely one area where the casino finds players wanting. There are only a few variants of blackjack and roulette and there is not even a single French roulette offering at the casino. Additionally, you won’t find online poker rooms here or craps, for that matter. However, as a consolation, baccarat is available but only as part of their live dealer offerings.

Live dealer games: If you’re looking to dabble in live casino games, then they are available at this casino. In fact, Hard Rock Casino was one of the first operators to start offering live casino games. Thanks to their partnership with Evolution Gaming, Hard Rock tables are now a reality for players around the world. The live dealer games are available from 11 AM until 3 AM, so you’ll be able to enjoy them whenever you want. Some of the main tables offered at this operator include three card poker, American roulette, as well as blackjack.

Video poker: Although they don’t offer many poker table games, you can try your hand at their selection of video poker games. There are only five available; however, it includes common variants such as Jacks or better, and Double bonus poker. Medusa and Color cubes are instant win games on offer and are basically a variation of slots that work more like scratch cards. However, they’re still simple to play, which is ideal when you don’t have much time to play.

Lift-off: Get a headstart at Hard Rock Casino test

Registration

Signing up at Hard Rock Casino can be done in a matter of minutes. Simply register on their website, and you’ll be directed to a page where you are prompted to enter your personal details.

Some of the information required would include your social security number as well as your name and address. They are obligated by law to request this information, so make sure there are no typos or errors as this can lead to issues when it comes to verifying your identity later on.

After you’ve signed up, you’ll receive a confirmation email where you are asked to click a link to officially open up your account at the casino. Thereafter, you can fund your account and start playing.

Your identity will only need to be verified once you attempt to make your first withdrawal. Essentially, you will be asked to send a picture or a copy of your ID photo or driver’s license.

It takes approximately 72 hours or three working days for your identity to be verified. Unfortunately, this process needs to be completed before you can pass their security checks.

Security, privacy, and fairness

When signing up with any online casino for the first time, security and privacy are major factors to be considered. This is especially since you will be exchanging personal and financial data and gambling with your hard-earned money. So it is expected that you would ask, is Hard Rock Casino legit?

You’ll be pleased to know that my Hard Rock Casino review revealed that this casino has extremely high levels of encryption. In fact, their level of encryption can be compared to many banks and financial institutions. This ensures that third parties are not able to hack into your account and steal your private information.

They are also quite transparent about the way in which they make use of players’ data. Their comprehensive privacy policy is available on the casino site and goes into more detail about their security, privacy, and fairness policies.

However, in a nutshell, your data will never be shared with any third party without your express permission. They also undergo regular audits, as is the case with many major online casino brands, to ensure that they comply with fair pay laws. The games are also not rigged, payouts remain fair, and are clearly disclosed on the site.

Payment methods

Whether you are funding your account or requesting a payout, you’ll find many ways to get money in and out of your account at Hard Rock Casino. However, as always, I would recommend that before funding your casino account, find out about their preferred methods or yours if you have one.

At the time of my review, I found that Hard Rock Casino offered virtual wallet payments such as PayPal, Skrill, and Neteller. They also offer an eCheck service called VIP Preferred as well as all major credit and debit cards. For those who prefer to use cash as payment, PayNearMe is available at your closest 7-Eleven store.

A note on payment methods is that even though these options are readily available for funding your account, always make sure that you will be able to receive your payouts using your deposit method payment option.

Usability

Irrespective of whether you have any technical skills or not; I found that navigating through the Hard Rock Casino site was fairly easy to do. This is credited to the amazing graphics offered by the operator, in addition to the clear and crisp sounds that come along when these graphics are experienced.

The best part of this site is that you feel like you’re right there in the middle of the actual land-based casino floor, making the most of your money and having fun.

Customer service

There’s nothing worse than signing up at a new online casino and having some questions and concerns that you don’t know how to address. This is where customer service comes into play. I was impressed to find that Hard Rock Casino had a fairly competent customer service department.

The consultants are knowledgeable, so you don’t have to worry about hunting down the answers as they will gladly give them to you. They have 24/7 customer service available, and you can also contact them via their other options such as email, phone, and live chat.

So irrespective of whether you are gambling during the day or night, you’ll always have a helpful, knowledgeable, and friendly representative to reach out to.

Mobile app

Who doesn’t love gambling on the go? Well, I certainly do, which is why I was excited to find that Hard Rock Casino has a mobile app. In fact, this app can be downloaded on any Apple or Android device from your device’s play store.

Additionally, the welcome bonus offers are available on the app, and that’s definitely an advantage. The only drawback I found was that the app did not offer the same amount of games that are found on the desktop version of the site.

They do, however, have a decent selection of games to keep you occupied while you’re on the go, including all of the slot machine and table games.

Limits and payout

Irrespective of which online casino you play at, you’ll always find stipulations and limitations to adhere to when you are requesting a payout. However, it is still imperative that you acknowledge and fully comprehend these limits as they will play a role in either funding your account or making withdrawals.

Our Hard Rock Casino review revealed there is a limit of $10 when funding your account, and you can only request a withdrawal of a minimum of $20 or more. So you cannot deposit less than $10, and you need at least $20 to request a withdrawal.

Additionally, while there isn’t a Hard Rock promo code to enter, all bonuses and promotions come with a playthrough requirement attached to them. This simply means that whether the casino gives you a $100 or $1000 bonus, it needs to be wagered according to the playthrough requirements.

Responsible gambling

I was very impressed to find that Hard Rock Casino endorses responsible gambling. This is because it is absolutely imperative for any trustworthy online operator to provide tools and resources to their players to gamble responsibly.

There’s a dedicated section on the site that you use to access a number of limitation features on your account. You also have the opportunity to set wagering limits as well as take advantage of the self-exclusion option.

For those who don’t know, Self-exclusion is used to suspend your account temporarily, and when you opt-in, you won’t be able to place any wagers or make any deposits.

In orbit: Discover the possibilities at Hard Rock Casino

As I mentioned earlier, Hard Rock Casino does have a live casino offering; however, I’ve seen a more comprehensive collection of live dealer games when doing other online gam bling site reviews. But considering the casino has recently taken its games online, I’m optimistic that we’ll be seeing even more live dealer games in the near future.

Currently, there are a few games available but considering they are offered between 11 and 3 AM, you have more than enough time to enjoy your favorites. Some of the live dealer games you can expect to find here include American roulette, blackjack, baccarat, three card poker, and ultimate Texas hold ’em, which is similar to casino hold ’em.

VIP program

When it comes to rewards programs, Hard Rock Casino has a VIP loyalty program, including two other rewards programs.

The VIP program, which is the Wheel of Rock loyalty program, is based on the points you gain when playing. There are a couple of tiers available, starting with gold and moving all the way up to diamond. As you reach each new level, you’ll receive more points, bonuses, and perks.

The casino also offers something called the Wildcard system, which is essentially another rewards program where you earn wildcard comp dollars as you play.

Additionally, there are various sports betting bonuses and promotions that run from time to time.

Sportsbook bonus

In order to claim the sportsbook bonus, you need to sign up for an account, go to the cashier and then choose the risk-free bet offer. Thereafter, you need to make your first deposit and receive an enticing bonus!

Before submitting your wager, you’ll need to select the risk-free bet option on your betting slip, and if you win, you keep your winnings and have fun; however, if you lose, then Hard Rock will credit your casino account.

So in order to ensure that you don’t miss out on similar offers, check back regularly and also take a look at some of our other recommended sportsbooks in our Xpressbet promo code. Lastly, the instant games are extremely exciting and work in much the same way that a scratch ticket would. You get instant prizes when you sign up for this casino and try your hand at these games.

Hard Rock Sports Betting

Comprehensive universal sportsbook

As I mentioned earlier, Hard Rock Casino has one of the most comprehensive sports betting options online for a fairly new online operator. They offer both local and international sports betting options in addition to US sports leagues, tennis, soccer, boxing, rugby, and MMA. If you’re interested in racebooks, why not check out “Is TVG legit?

When it comes to wagers, you’ll be pleased to find money lines, totals, alternatives and totals, parlays, round robins, props, and more. They also have some pretty decent sports betting bonuses that eliminate the risk associated when making your first bet.

However, what really stood out for me was the in-play betting options. So you can depend on major North American sports being offered with in-play wagers right next to a contingency of international sports like tennis and others. When looking for the latest in-play betting markets, you can visit the “live zone” menu, where you’ll find a list of events that are currently running. Additionally, when searching for the “live” icon, which can be found next to any matchups displayed in the main sports betting area, you are likely to find this information as well.

The truth is that this online operator has offered in-depth live betting since day one with extensive wagering options and handy in-play displays that show’s position, lots of stats, as well as live scoring data. So when it comes to in-play betting, our Hard Rock Casino rating is five out of five.

Hard Rock Casino

Cosmic online casino and live casino offering

Playing the slot machines at any online casino when you’re a new player is a great idea. This is especially if you don’t have the knowledge and skills to make bets in the online sportsbook or take advantage of table games. In this case, if you’re a slots lover, then Hard Rock Casino has more than enough options for you to choose from. All of the games are provided by reputable and popular gaming providers such as IGT and NetENT. In keeping with the rock ‘n roll brand, you’ll find a selection of slots as well as big six-figure jackpots to be claimed. There are a couple of live slots for new players to dabble in as well.

Table games

I found that Hard Rock Casino is not truly the place to go if you’re a skilled table game player. If you are a seasoned gambler looking to show off your table game skills, then you’ll only find a handful of variations here, such as blackjack, roulette, baccarat.

Video poker

At the time of our review, only a few video poker games were available, including variants like Double bonus poker and Jacks or better. The instant win games like Medusa and color cubes are also available, and in case you didn’t know this, they are a variation of slots that work much like scratch cards. Nonetheless, these games are easy to play and quite entertaining as well.

Live dealer games

Live dealer games at Hard Rock Casino are available anywhere between 11 to 3 AM, and I found that this gave me more than enough time to take advantage of my favorite live casino offerings. You can expect to find American roulette, blackjack, and three-card poker here, among other favorites. I also found that the dealers were friendly and knowledgeable, which made for an overall great live casino experience.

Hard Rock review FAQs

🌎Which states can access Hard Rock casino?

The US has different gambling laws depending on the state in question. Plus, you’ll come to realize that operators will not necessarily provide their services in every state where gambling is legal. Thus, it’s important to visit PlayersBest to find out which operators are available in your state of residence.

🎁What is the latest Hard Rock welcome bonus?

There are a number of exciting bonuses that you can claim with the top online casino sites in the US. These bonuses tend to change regularly and this adds to the excitement. All that you need to do is pick the best offer for you. Read our latest Hard Rock Casino review to find out more about potential welcome bonuses.

💰Does Hard Rock casino cater to high rollers?

You should always consider your budget and find a site that is inclusive of your budgetary limits; or lack thereof. Certain casinos are more friendly towards those players who are starting out and don’t wish to spend too much. If you’re a high roller, read our latest Hard Rock review to see if there are games with high limits.

💻Can I use a live chat feature at Hard Rock?

Keep in mind that online gambling sites usually include a number of different contact options. One of the most innovative being the live chat feature. It enables you to contact a representative immediately and makes resolving any issues a walk in the park. Read our latest Hard Rock review, one of many online casino reviews, to find out what the current state of the support is on the site.

💳How do I make a deposit with Hard Rock?

Once you have created a new account, you’ll certainly be eager to start playing real money games. However, it’s necessary to make a deposit in order to do so. Hard Rock has a number of different payment methods on hand. Take a look at our latest review to find out about everything pertaining to payment processing.

Hard Rock Casino review: Conclusion

Overall speaking, Hard Rock is a great online casino that reaches for the stars! With 50 free spins and a decent deposit match bonus, including the variety of slots, table games, comprehensive sportsbook, and live casino dealer games, it’s safe to say that they are on par with some of the best online casinos around the world.

Their mobile app contains some of the best graphics we’ve seen, while the desktop version of the site is user-friendly and easy to navigate. When it comes to safety and security, as well as fairness, in terms of gameplay and payouts, this casino ticks all boxes. While their payment methods could be improved, they still have excellent customer support that’s available 24/7 and even responsible gambling tools and resources to help players control their spending.

That said, our take on Hard Rock Casino is that it’s one of the best online operators to sign up with and start playing. Just ensure that you read the terms and conditions of the bonuses and promotional offers, as they almost always come with wagering requirements that must be met before cashing out your winnings.

Aside from that, this is a great online casino platform that shows lots of promise for both avid slots players and sportsbook fans alike.

User Reviews for Hard Rock

3/5 – 3 User Reviews
  1. The worst casino I ever seen
    Yvette C

    A friend of mine and I thought of trying out Hard Rock a while back. One thing that we both agreed on was that Hard Rock requires a lot of work. Pore through loads of games to find one decent one. Settle for inconvenient payment options. The reward system is nothing to write home about either. The best tournaments are reserved for specific clients.

    If you’re an average player like me, this is not your best option.
  2. My go-to playground for real money gambling
    Peter

    I stumbled upon Hard Rock by mistake but decided to explore the casino since I had nothing much to do. Amazingly, the casino has quite a massive collection of slots and there are great bonuses on offer. The customer support team appears knowledgeable and they are super friendly. I’m a sucker for slots, so I’m definitely visiting again.

    My only concern is the limited selection of table games and there aren’t as many video poker variations.
  3. Fun gaming
    Sarah

    This is a cool casino, I enjoy playing my games in a fun environment, and Hard Rock delivers. you also get to spin the Wheel of Rock for some nice rewards.

    Not that many table games.

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