Vegas Gems new customer offers - open the Welcome Chest
Unlike most other social casinos, your free coins won’t be waiting for you as soon as your account is opened. Instead, you will be given the opportunity to open the “Welcome Chest”, where you will be assigned a Jewel. Each Jewel gives you a random prize as a welcome bonus, with the maximum capped at 1,000 free Gems (SC) plus a number of free Shards (GC).
Additionally, in the “Promotions” section of the account you have the option to enter a Vegas Gems bonus code to receive an exclusive welcome offer. However, we don’t have an available code for you at this time. You can check out our
Vegas Gems bonus review
for more information.
First purchase bonus
Purchases are optional at this social casino, however, if you do decide to make a Shards purchase there is another bonus available. The first time that you buy Shards, your Gems bonus will be increased 50%. For example, the $9.99 package normally gets you 20,000 Shards and a bonus of 11 Gems. However, if you were to buy this pack your first time around, your bonus would be 16.5 Gems.
Promotion
Buy Vegas Gems Shards
Mobile - No app, but no download required
If you want to access your account and play casino-style games on a mobile device, there is no software download required. You simply need to load the website in your mobile browser, login and start playing.
We tested the mobile site on a range of iOS and Android devices, as well as using multiple different browsers. Overall, we didn’t experience any issues and found the quality and layout of the site to be consistent across all devices and platforms.
In terms of look and feel, the mobile site is effectively a mini-me of the desktop. There are just a few quirks to the layout, such as condensed menu bars and the game graphics being displayed two to a row as opposed to four.
There isn’t yet an official app, but with a mobile site like this, you won’t really miss it. Vegas Gems has followed
many other social casinos, including
Wow Vegas Casino, in going for the no-download approach to mobile gameplay.
Welcome and daily bonuses at Vegas Gems
Vegas Gems on mobile
Usability, look and feel - Our Vegas Gems rating is high for this unique site
The design of this site focuses more on the “Gem” than the “Vegas” element, and that’s totally fine by us. The matted dark gray background is reminiscent of the
Stake.us Casino, but the purple and magenta fonts and icons give this site its own unique look and feel. Overall, the two-tone aesthetic works well and is easy on the eye.
Moving on to more important matters, the site is extremely easy to navigate and has some unique elements. For instance, there are “Quick Access” icons for the provably fair games such as Crash, Wheel and Mines, which are always available on the left of your screen, Click on any of these and the game will instantly open in the middle of your screen.
Payments - Quick and easy purchases + prize redemption
You can play at this social casino completely free, however, the option to purchase additional Shards (GC) is available. You can buy extra shards with your credit/debit card (Visa, Mastercard and Discover are accepted) and all packs come with a free Gems bonus.
As we said before, you will get 50% extra Gems on your first purchase – and here are the steps you need to take to buy Shards for the first time:
Step 1
Click on the “Buy Shards” button at the top of your screen
Step 2
Browse through the Shards packs available (There are 10 in total, with prices ranging from $4.99 – $999.99)
Step 3
Click the “Buy Now” button on your pack of choice
Step 4
Verify your account if you haven’t already*
Step 5
Enter your payment details and complete the transaction
Step 6
The Shards and bonus Gems should be instantly added to your balance once the transaction is complete
*To be able to buy Shards and redeem prizes, you will need to complete KYC and verify your account by providing photo ID and proof of address that matches your account info.
Prize redemptions
As briefly mentioned earlier in this Vegas Gems review, prize redemptions are available on this site. To be able to redeem prizes, you must play through your Gems at least once on casino-style games on the site and you must have at least 100 eligible Gems in your account.
To make a request, click on the “Redeem Prize” button at the top of your screen and enter the number you wish to redeem. If your request is accepted the prize will be paid into your bank account at the rate of $1 USD for every Gem that you redeem.
Customer service - Email and Twitter
If you encounter an issue at any stage while using this site, the best port-of-call is to send an email to the support address. It may take a little bit of time to get an answer, but you will be responded to by a member of staff, and the answers were always helpful in our experience.
Additionally, you can also reach out to them on Twitter, where they will usually respond quicker. However, if you have an issue that needs proper attention, they will direct you to the support email here anyway. Regardless, Twitter is a good channel to follow for free giveaways and updates. Overall, our Vegas Gems rating (for instance if a live chat were to be added) could be a little higher here but we can’t complain too much.
License and security – A safe and legit social casino
Vegas Gems is a legit platform that is operated and owned by JSP Media Holding Ltd, which is a Dublin-based company. As it is a social casino, no gambling license is required, instead it must be compliant and work within US sweepstakes laws, which it does.
In order to be able to register and play on the site, you must be aged 18 or older and located in the US, with the following exceptions:
Rewards and loyalty program – Daily Cases and other promotions
The existing customer promotions at this social casino follow the same unique model as the welcome offer. For starters, the daily reload comes in the form of the “Daily Cases”, which like the “Welcome Chest” you can open for the chance to win a prize consisting of Shards and Gems.
In the same vein as this, you have the “Bejewel Cases” which you can unlock and open when you gain enough XP to level up. XP can be gained simply by playing casino-style games on the site. In addition to all of this, you can Race against other players and climb up the daily, weekly, or monthly Leaderboard for the chance to win more prizes.
There’s only one place to start in this section of our Vegas Gems review, and that’s with the provably fair games. There are nine of these in total, including Mines, Crash and Wheel. What’s cool about these games is that the outcome is partially user-influenced and you can verify the fairness of the game before every round.
If you are looking for a more conventional casino-style gaming experience, there’s no need to worry. This social casino is also home to 350+ slots. There are 100+ slots from Pragmatic Play, including classic favorites like Big Bass Bonanza and Sugar Rush.
At first glance, the virtual currency system at this social casino might look quite different from conventional social casinos – see our High 5 Casino review as an example. However, on closer inspection, you will find that Vegas Gems works almost exactly the same as most others – the coins just have different names.
Instead of Gold Coins, you have “Shards”, which is the just-for-fun currency with no prize redemption. For promotional play, you have “Gems” instead of SC, which can be used to redeem prizes if played through once and the minimum account balance is reached. Both virtual currencies have no monetary value and cannot be used anywhere other than the Vegas Gems site.
The US social casino market has become a little bit saturated and has been crying out for something new. Vegas Gems has managed to deliver that with its refreshing look and feel, alongside a games lobby that mixes casino-style classics with modern provably fair games. Overall, we would certainly recommend giving this one a go.