Pilot Heidi Kennedy
Last Updated on:
Head of Casino Operations
Head of Casino Operations
Speciality: Casino and poker guides and strategies
Favourite Sports: NFL and baseball
When it comes to understanding any universe, regardless of how vast, it seems to me that there’s no better framework of understanding – whether it be for blackholes or bookmakers – than by comparing them with similar interstellar bodies.
That’s why a gambling comparison is such a key part of what we do here in the PlayersBest test lab. Gambling comparison sites are about knowing whether you’re getting your fair share from the cosmos. They’re your perfectly aligned betting partner, and I fully intend to go above and beyond in our explorations to find you the best bookmakers online.
It’s important – as is always the case with cyberspace exploration – to understand our limits. Otherwise, you end up drifting in space without so much as a weightless paddle to find your way back home. My job here is to guide you towards your perfect betting experience. Notice though, that I always say “your” here. That’s because it’s vital to understand – and the understanding of which I think makes my ship run smoother than so many other gambling comparison sites – that this is a personal thing.
While there are certainly betting planets with poor atmospheres, there are also many excellent ones that are simply different to one another. This means I can’t simply plop down the coordinates of all of the best betting sites for everyone and call it a day. Even my top bookmaker comparison tables are only intended to give you an overview of which ones I find most impressive and I think will appeal to most people.
All sites recommended by me and the team in the PlayersBest test lab are excellent. All of them could be ideal for you. I, nor anyone here, would ever recommend any site which doesn’t have that potential and will only give the thumbs up if it’s objectively excellent.
So, what kind of things could make one betting site better than another for you? Well, you could be looking for the finest online sports betting, a great bingo site, or the best casino sites online, a dedicated poker room, or a jack-of-all-trades that does a little bit of everything. You may only bet on mobile. It may be that you’re a stat obsessive who wants the deepest experience possible, a newcomer for whom useability is key, or it could be cryptocurrencies you’re after, or a particular software developer.
There’s a multitude of reasons you may like one operator over another. And that’s the joy of it in my opinion. That variety is what makes the betting stratosphere so full of stars. It means there’s enough shining so everyone can find what’s right for them. My job then is twofold. Firstly, it’s to ensure that you know which ones are worthy of your attention, so you don’t get distracted by a load of space debris.
The other point of a gambling comparison is so you can understand what the differences are in the experiences a betting site is offering, both from an objective quality, and preferential point of view. In other words, you need to know that there’s quality customer service because that’s something every site should have, but you also need to know whether that site covers your favourite sport because that’s how you like to bet. The latter is preference, but both are vitally important.
The Scientific Tests Which Make Our Casino and Sports Betting Provider Recommendations Out of This World?
To be clear about my mission objective here, I’m here to break down what you’ll want from a great betting site generally. Specific casino betting provider recommendations or sports betting provider recommendations criteria are covered elsewhere in our comprehensive tests. They have distinctive areas and those deserve special attention, but this is to provide my new crewmembers with a list of criteria for them to explore for all kinds of betting sites.
This is what I look for during reviews and comparisons of all betting sites in the cosmos: it’s the universally important stuff. Think of this as being like your blueprint to blast off into unknown realms of cyberspace.
You don’t want to be caught out in deep space just like you don’t want to be caught on a betting site without proper licensing or encryption. This should be a no compromise subject for all good gambling comparison sites. If it’s not secure then you’re not cleared for landing.
Now, security and fairness are often closely associated when it comes to bookmaker comparisons but they aren’t necessarily the same thing. For instance, a site could be entirely secure but could be – in terms of promotional terms and conditions, for instance – unfair to its customers.
In fact, all of the terms and conditions, bonus or otherwise, are very carefully delicately looked over by myself to ensure that everything is as good beneath the surface as it is on the first impression. I don’t want a TARDIS of unfair terms to come to the surface when you’re already invested and it’s too late to avoid disappointment. Plus, fairness is just a really good indicator of the character of the site in general and how they view the interstellar travellers who find themselves in their atmosphere.
I’ve talked about the importance of terms and conditions in promotions and indeed, that’s one part of my analysis of bonuses themselves. Of course, the kind of bonuses you like are in part, down to how you like to bet. And making sure that everyone knows clearly the kind of offer that’s available is a vital part of my gambling comparison.
Important to note too is that although there may be quite a bit of difference between the kinds of bonuses offered for online casino recommendations and sports betting provider recommendations, what I’m looking for remains largely the same. This includes fair wagering requirements, time limits and general terms as mentioned before, creativity, a broad appeal, originality where possible and bluntly, how much I think that bonus can improve your betting experience.
Some gambling comparison sites seem to think it’s their job to tell you which sites look good. Who on Earth do they think they are? While I’m not going to tell you that a certain colour or aesthetic looks good or doesn’t – that’s down to you – I’m interested in the technical side of design.
Don’t worry, you don’t need to be an astrophysicist to know what’s going on here. Put simply, this is how well the site works. You wouldn’t go on a spaceship which felt a little shaky. Similarly, slow loading times, broken links and poor structure can all be indicative of a lack of technical quality. While spending time with a site, I make notes throughout to document this side of the experience and report back to you.
There’s several important considerations when it comes to banking options but ultimately, it comes down to whether you can deposit and withdraw with the site in the way you want. All gambling sites comparisons should feature banking options because when it comes down to it, the rest of the site quality may as well be shot into space if the ordinary person cannot deposit with them.
Additional things to take into account include transaction times – when it comes to bookmaker comparisons, the less time the better – as well as whether there are any additional fees. None are ideal, of course, but that’s sometimes out of the hands of the bookmaker depending on the payment option. Again though, this is why I make bookmaker comparisons because it allows me to see how fair and typical these things are across the board.
As a fellow cosmic traveller, I’m sure you understand that I’m adverse to needless restrictions on my cyberspace adventures. This is similar to banking as it’s one area all gambling comparison sites should pay attention to. It fundamentally tells you who this operator lets land in their solar system. I certainly have a more, the merrier approach. The more people floating around, the greater the sense of community and inclusion (it’s even a necessity for some games like poker) but it can be beyond the control of betting sites. I take that into account in all bookmaker comparisons.
For Earthling users from the United States, for instance, knowing the difference between online gambling Pennsylvania sites and online gambling New Jersey operators, among other available US gambling jurisdictions, will be vitally important in knowing what’s available to you. Not only have our folks at the test lab cooked up dedicated articles on those subjects, but it’s just an example of why availability is always of prime importance in my bookmaker comparisons.
Wherever you find yourself in the universe, there’s simply no reason to be rude. Perhaps it’s my strict space core upbringing, but I’ve always been taught to treat people as you’d like to be treated yourself. That’s part of the reason why customer service should be so important for all sports betting provider recommendations and in general, bookmaker comparisons.
A polite, helpful set of staff can help give any site the human touch, even if things are feeling a little bit alien to you. Help sections and FAQs get the rockets started and then a great contact option with helpful advice means that quality customer service is ready to blast off.
Now, this is rather a tricky subject to approach in terms of a gambling comparison but, I’m not one to shy away from a challenge. How else do you think I got this badge for bravery in the face of overwhelming space wasps? So, how you like to bet is personal, meaning that if a site manages to be one of my best online casino recommendations, then the choice not to include sports doesn’t make it bad just for a specific target audience. With that in mind, how do I rate betting variety?
I base it on how well it provides for that specific audience. If you have a poker site with no hockey coverage, that’s no problem, but a sports site without the NHL? That’s a problem. Additionally – and something that should be vital in all gambling comparison sites – is that the whole team here is dedicated to making clear which kind of betting atmosphere you’re putting your helmet on for.
Everything I have discussed as part of this look at gambling comparisons actually goes twofold. That’s right, many people still imagine the cosmos of online betting as we know it today to take place firmly behind a computer screen. And indeed, for many of you, that could be the case. If you’re joining this crew from behind a traditional laptop or desktop, greetings from all of us at the space crew!
Important though is not to forget what makes up a parallel universe of equal importance and that’s the solar system of mobile betting. Everything I looked at here – all those things, plus a few more in terms of touch screen and mobile security features – are checked again, in just as much detail, and are given the same level of importance.
Time may be relative, but the importance of mobile becomes undoubtedly more important. For many, mobile is how they experience betting sites, and bookmaker comparison sites should treat it with the relevant level of respect – the kind you might give a captain of a space crew, for instance.
I understand that considering my levels of experience, expertise and all round greatness, you look up to my opinion. As such a senior member of this space shuttle and this spacecore, it’s only natural. But I need you to remember, tough though it may be, that I am but a lifeform floating around the infinite just like you. This means that I need the opinions of others as much as I can to help make my bookmaker recommendations as good as they can possibly be.
That’s why my reviews and bookmaker comparisons always include research into the opinions of users of the site. That way, we can put our tests against the experiences of others to ensure they are typical.
What’s really important to remember – and the sign of all good gambling comparison sites – is that my gambling comparison analysis, and those you’ll see from any member of this crew, are better taken together. It’s like how a solar system all hangs together. The planets and the stars may be individually beautiful, but it’s how they work in sync which makes them truly special.
When I talk about any kind of gambling comparison, the pieces are important, but it’s how they compare as a whole that really counts. The great games don’t matter without availability. Customer service is impossible to contact without quality technical design. While some bookmakers are certainly better at some things than others, you won’t find a recommendation from me where a bookmaker fails in anything critical. A bookmaker is one of many parts, and a gambling comparison needs to be the same.