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Virgin Casino Review & Rating 2021

Get ready to dive into the Virgin Casino cosmos

One of the largest online casino operators in the betting universe, Virgin Casinos, has touched down in New Jersey bringing a lot of excitement to residents of the state and visitors to the area!

In this Virgin Casino review, I will look at the welcome bonus offers, the security of Virgin Casino, the ease of use of the website, and take you through the entire cosmos of available slots and table games. Read on for an in-depth look at what this huge operator can bring to bettors of New Jersey!

Intergalactic offers from Virgin Casino

The vast majority of online casinos will offer welcome bonuses for new players. These offers entice new players and therefore enable the casino to gain new customers. Before I delve into the specifics of the bonus, make sure to check the Virgin Casino legal states to ensure you’re not left high and dry when it comes to taking advantage of this great promo. Had a check? Great, let’s continue.

In this Virgin Casino review, I looked at Virgin Casino’s new customer offers and found that the bonus was very different from those I have encountered with other operators. Not only did I find an exclusive Virgin Casino bonus code for new players to claim $30 free upon registering with no deposit necessary but I also found that Virgin Casino NJ is offering up to $100 real money cashback.

Virgin Casino Logbook: What happened so far

  • 2003: Virgin Casino starts its offer.
  • 2014: Virgin Casino launches in New Jersey
  • 14. OCTOBER  2021: We updated our Virgin Casino test

Countdown: What you can expect - this is our Virgin Casino review

Virgin first launched its online casino website in the United Kingdom in 2003. Since then, the company’s presence in online gambling has only increased. Virgin Casino New Jersey went live in 2014 and teamed up with Gamesys, Tropicana Casino’s software partner. Tropicana is one of the biggest names in gambling and you can read the Tropicana review and rating to find out why. They became one of the first online casino websites in the USA when they launched. As of October 2021, New Jersey is the only state that Virgin Casino operates in although I am sure that as online casinos are legalized in other states, Virgin Casino will expand its offering.

Exploring the bonus offer in detail

Using the Virgin Casino promo code 30BUCKS will give you a free $30 credit that only needs to be wagered once within 30 days before the withdrawal will be permitted. On top of this, depositing a minimum of $10 will entitle you to up to $100 cashback on your total losses during the first seven days of play. Best of all, this cashback is returned in real money – not in bonus funds.

This promotion will be particularly handy if you suffer a string of bad losses in your first week after signing up as all refunded money is given in cash, not bonuses. The refunded ‘cash back’ cannot exceed $100 or the amount of your first deposit. It is therefore in most players’ best interests to deposit $100 even though the minimum deposit is $10 because the offer ensures that you will receive the full amount of your first deposit back if you lose. That is one out-of-this-world offer!

App preferable to the desktop site

I had some trouble opening the website at first on my desktop, with a constant ‘this website could not be reached’ message. However, when I tried to access the site on my phone, I had no issues. I believe that at the time of writing Virgin Casino was having some trouble with the desktop site, as when I did finally manage to get the site to load, the lobby appeared to take its time loading up as did the games.

I found other customers had left online gambling site reviews and had given a higher Virgin Casino rating to the app than the desktop site. As I previously mentioned, the desktop site takes a while to load – once I eventually reached the end of a long voyage to look at the lobby, I felt that a filter option should be introduced so that I could go to the game I really wanted to play.

Having said this, the app was impressive. The lobby design worked far better here with the tile layout and I thought the demo options for the games really worked well. This is comparable with the Harrah’s review and rating I have given before.

With a modern, simple design and attractive color scheme, my honest Virgin Casino review found that the app was vastly preferable to the desktop site, even though only around 30% of the slots are available. It was easy to find my account information, the deposit and withdrawal section was easy to access and simple to use and the wagering process was self-explanatory.

Lift-off: Get a headstart at... Virgin Casino test

Limited payment options but no fees

The quickest deposit option that I found while writing this Virgin Casino review was ACH (instant check). With a US driver’s license and bank routing number, this method of deposit was by far the fastest.

The other methods of deposit available include Visa and Mastercard, although these have both proved somewhat problematic. Rejections of gambling transactions are still relatively high and I think it will be a while before New Jersey gambling deposits are completely accepted by card companies.

Instant bank transfer is another despot method with high limits of $1,500 daily or if you prefer to make a flying visit to your nearest 7/11, you can use PayNearMe to make a cash deposit in person.

Withdrawal from Virgin Casino is by ACH or e-wallet using Skrill or NETELLER – you cannot withdraw to a credit or debit card. Withdrawal with ACH is subject to a minimum of $20 and you cannot withdraw via e-wallet unless you used the same method to make a deposit.

Your other option for withdrawal is to go to the casino cage at Tropicana Casino & Resort AC and make a withdrawal in person, in cash. This method will mean that you need to provide US government-issued identification to withdraw your funds and this can take up to 48 hours to be verified. Withdrawal in this manner, therefore, may take a little longer but it is worth the wait if you prefer your winnings in cash, not to mention the fact that ACH withdrawal will also take time. Fortunately, you only need to have your government ID-verified once which means that after the first instance, you will be able to withdraw your winnings in cash from the cage that much more quickly.

Although deposit and withdrawal options may seem limited in this Virgin Casino review, the fact that Virgin Casino charges no fees for either deposit or withdrawal push up the Virgin Casino Rating as one of NJ’s preferred operators.

Out of this world customer service

Customer service is where the Virgin Casino rating soars above other operators. Live chat and toll-free telephone support are available to all customers 24 hours a day, seven days a week. This is incredibly impressive and customer reviews and feedback suggest that this is one of the main reasons they enjoy using Virgin Casino.

Virgin Casino reviews suggest that the customer service operators are friendly and helpful, making a huge difference to the stellar customer experience. Live chat is probably the fastest option to speak to a customer service operator if you are already online, but I found the operator on the phone to be polite and helpful too.

Because of this excellent customer service offering, there is no need for any VIP customer service. Every customer is treated like a VIP in this respect.

Seriously secure

Another area where Virgin Casino rating is very high is security. licensed by the local state authorities, the New Jersey Division of Gaming Enforcement has approved Virgin Casino.

One of the most asked questions I get is ‘Is Virgin Casino legit?’ I can honestly say without a doubt that yes, Virgin Casino is one of the most legit and secure online casinos I have come across. The security of the site is reflected in the sign-up and registration process.

New players must provide their first and last name, date of birth, full address, and the last four digits of their social security number. If Virgin Casino has any doubts about the legitimacy of a new player’s registration, additional information such as a recent bank statement or your driver’s license may be requested. In addition to this, Virgin Casino requires players to enter their zip code and the last four digits of their social security number each time they sign in for added security. All these additional checks add to the knowledge that Virgin Casino is legit.

The New Jersey State of Gaming Enforcement has given Virgin Casino a full permit. What this actually means is that you, as an online casino player, do not need to worry about your safety and are protected from unlawful treatment. Virgin Casino also promises that they apply the same layers of security and encryption to your details as banking services do so that you can be reassured your payment details are safe and protected to high standards.

One of the most impressive things about Virgin Casinos is the seriousness with which they take responsible gaming. If at any time, you feel that you are gambling beyond your means with Virgin Casino or feel you need help with a gambling addiction, you can certainly count on Virgin to help you out.

Virgin Casino employees receive yearly training from the Council of Responsible Gaming to make sure they can appropriately respond to irresponsible gaming. There are also several other methods used to detect irresponsible gambling and to help problem gamblers. These include deposit limits and spending limits, gaming session time limits, self-exclusion and the ability to view your playing history, and the option to talk to trained staff either online or over the telephone.

When asking ‘is Virgin Casino legit’, you should also consider that Geo-location is used by the casino to make sure you are located within NJ state lines. Virgin Casino is big on VPNs and Remote Desktop Software, so if you are playing with either software, you are likely to be blocked.

In orbit: Discover the possibilities at Virgin Casino

My Virgin Casino review has shown how the operator shines in some areas and another star is the reward and VIP program offered. Promotions range from refer-a-friend offers and daily free games to community jackpot and cashback on slots losses. The promotions and rewards change regularly, week-by-week, so it’s a good idea to check the offers of the current week before you start playing.

Daily free games offer the opportunity to win free spins. Play the special slot games and uncover bonus eggs, then at the end of the month, you are able to play a game to crack the eggs you have collected and discover your prize.

V*Points are the rewards given for loyal players, with 1 V*Point earned for every $40 wagered on slots, 1 V*Point for every $15 on Bingo, and 1 V*Point per $100 for all other games. Once you reach 20 V*Points, you can redeem them for bonus money which can be converted into real money once the wagering requirements are met.

Very regular players spending large amounts can join the Virgin VIP program. The benefits of this program include fine dining certificates, weekend break discounts, and premium tickets to sporting events and parties.

Virgin Casino Casino

A cosmic casino experience at Virgin Casino

Netent and Gamesys are the two major software providers at Virgin Casino and the software from both companies performs well on all platforms. With a smattering of games from IGT and WMS, it is noticeably NetEnt and Gamesys that prevail. Games load quickly on the app although take a little longer on the desktop site and the lobby is far more suited to the app with the ‘tile’ style.

Unfortunately, with no filter or dropdown list on the Virgin Casino desktop site, games are not particularly easy to find and this is probably something that Virgin casino wants to look into in the future. This lack of search option has lowered the Virgin Casino rating against the other big New Jersey operators.

With around 300 games and slots to play at Virgin Casino NJ, there is something for everyone. Most games let you play a free demo version at first, allowing you to perfect your skills before investing.

One major highlight of the Virgin lobby is the community jackpot. Playing any game at Virgin casino for real cash gives you the chance to discover a special key on the screen. This special key may, in turn, reveal one of four prizes; $500 (red), $1000 (silver), $5,000 (gold) or $10,000 (platinum). The community element of the jackpot means that as soon as someone hits the jackpot, everyone who played that particular game in the past hour will win a share of the cash too.


Although there are only around 200 5-reel slots, a small number in comparison to others – for an example of a typical number, have a look at The Score review – there is a good selection of games with low stakes and others with large jackpots. As Gamesys is one of the software developers for Virgin Casino, there are some exclusive games on offer with large prizes and bonus rounds such as Wonders of the Deep and Wonderland.

The top games currently played at Virgin Casino New Jersey are:

  • Starburst – from NetEnt
  • Blood Suckers II – from NetEnt
  • Gonzo’s Quest – from NetEnt
  • Wild Wild West – from NetEnt
  • Guns N’ Roses – from NetEnt
  • Wonders of the Deep – from Gamesys
  • Wonderland – from Gamesys
  • Asgardian Stones – from NetEnt

The slot games vary widely in theme, ensuring that there is something to appeal to every player. From the likes of Motorhead and Guns ‘n Roses to Ancient Egypt, mythology, animals, and Asian cultures, every age and preference is catered to.


Noticeably, there is no live dealer on the Virgin Casino site which could be a bit of an oversight for keen table game players. Virgin Casino does offer Roulette and Blackjack, although not live versions, for those bettors who prefer the traditional tabletop Casino games.

Virgin Casino offers six variants of blackjack, again using the software from NetEnt and Gamesys. The only Blackjack offering from NetEnt is Classic Blackjack and the top rated from Gamesys is Multihand Blackjack – both with low starting stakes of between $0.50 and $1.00.

The featured Blackjack games include:

  • Classic Blackjack
  • Atlantic City Blackjack
  • Vegas Strip Blackjack
  • Vegas Downtown Blackjack
  • Multihand Blackjack
  • Single Deck Blackjack


Again, there is no live dealer available for live Roulette, but there are some decent online offerings that mainly come from the software provider Gamesys. You’ll notice that European Roulette seems to be lacking in the casino lobby from a Gamesys point of view but it is there – Gamesys version of the classic is known as Single Zero Roulette. There is also a high-stakes version of this game, with a top bet of $4,000 per spin.

The Roulette games seemed to take longer to load than others in the lobby so be wary of this when you start playing – it’s probably best to wait until you have time to relax before entering into a game of Roulette and not try to get in a quick game in your lunch hour.

Virgin Casino NJ offers the following Roulette games:

  • Single Zero Roulette (Gamesys version of European Roulette)
  • Single Zero Roulette high rollers
  • European Roulette (from NetEnt)
  • American Roulette
  • French Roulette

Virgin Casino Review FAQ

❓ How do I claim the bonus at Virgin Casino NJ?

The bonuses at Virgin Casino New Jersey are ever-changing, with some only available for a very short time and some bonuses ongoing. The welcome bonus is the one you want to look for as a new player as this is the first bonus you will benefit from and is likely to be one of the largest bonuses offered to players so that the casino can entice new customers. Take a look at my review to find out the current bonus offers available.

🎁 How many games of Roulette does Virgin Casino NJ offer?

Virgin Casino New Jersey is one of the largest online casino providers within the state of New Jersey. With over 350 games available in total, Virgin Casino has a lot to offer both new and regular customers. For all the details on the Roulette games available, have a look at my review. 

🏆 Are the slots good at Virgin Casino NJ?

With some of the world’s top software developers involved in the slot game design for Virgin Casino, you can be sure that there is something for everyone. With themes ranging from ancient Egypt and the doctor’s office to historical figures and underwater scenes, every player will find something to appeal to them. My review goes into more detail about the slots available.

🎰 How do I contact customer service at Virgin Casino NJ?

The customer service offering at Virgin Casino is second-to-none and is one of the reasons why customers give a high Virgin Casino rating. The customer service is open 24 hours a day, 7 days a week and there are several options available to connect with an operator. With reviews saying that customer service operators are friendly and helpful, my review tells you why this is one of the main reasons to consider Virgin Casino NJ and how to contact them.

₿ Does Virgin Casino NJ accept Bitcoin?

Virgin Casino New Jersey accepts many different forms of payment for both deposit and withdrawal. Some methods of payment will take longer to clear than others but there is also the option to withdraw in cash at the Tropicana casino cage in New Jersey. My review goes into detail about which payment methods are accepted by Virgin Casino New Jersey.

Virgin Casino review: Top-rated for a reason!

In this Virgin Casino review, I have covered the operator as a whole. In conclusion, Virgin Casino is legit, secure, has great customer service, and excellent bonuses and benefits. I suggest you go on a voyage to Virgin Casino NJ and decide on your own Virgin Casino rating. For all bettors located within the state of New Jersey, it’s certainly worth the journey to find out for yourselves why Virgin Casino is one of the top operators in the state.

Virgin Casino New Jersey is among the top 3 operators in the state

Virgin, the company, was founded in England in February 1970 by Richard Branson and Nik Powell. Since this time, Virgin has branched out into almost every market imaginable – Coca-Cola, Flights, Television, Cell phone operators and makers, and of course, online gambling.

Appealing to a wide variety of people, Virgin Casino is available to anyone located within the state boundaries of New Jersey, whether a resident or a visitor. Geo-location software is used to ensure that players are located within state lines and are therefore legally eligible to play on the Virgin Casino NJ website. Virgin Casino New Jersey’s bonus is one of the star incentives for residents and visitors to sign up to the Virgin Casino offering and the operator has made a name for themselves as one of the largest operators in the State of New Jersey.

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