Mansion Play Sportsbook Offer & Welcome Offer

There’s no welcoming landing page at Mansion Bet – you’re straight into the sportsbook once you go beyond the strange landscape filled with hexagonal blocks on the loading page. From there, it’s a quick weightless bounce towards whichever menu segment you’re interested in. Navigation is vital to a successful journey at any similar site, and Mansion Play has clearly put time into this to move it far ahead of the competition. I’ll use this navigational effort to help me travel to various parts of the site, giving you further details on crucial topics as we make progress.

• 2018: Mansion Play launches its online sportsbook.
• 2018: Mansion Play wins Online Casino Operator of the Year at the International Gaming Awards
• 28. SEPTEMBER 2021: We updated our Mansion Play test today

When I arrived at the Mansion Bet bookmaker site, I wanted to know how much scope it offered. While you may already know that it offers a sportsbook, it provides everything a keen casino player might look for as well. Whenever I touch down at a site offering multiple services, it’s necessary to find the fastest paths through to each area. Mansion Bet does a fine job of managing this in style. Navigation comes later in my review, so let’s consider the features and Offer potential you can expect to see at Mansion Play to begin with. Through the homepage and beyond, there are many shooting stars to discover.

Sports and casino fans are well catered for

I noticed two main areas for sports fans – the main sportsbook that appears when you visit the site, and the in-play area next to it. If you find there’s nothing much happening in your favourite sport just now, you can always head for the virtual sports section towards the right of the menu. I’ve noticed you can never count on virtual sports appearing on any site like this, so the Mansion Play bookmaker covers plenty of ground and does so in fine style.

I’ve already mentioned the presence of a Mansion Play online casino, but it’s fascinating to see more than this on offer. I’m never sure whether I’ll see a live casino at any site, but there is one at Mansion Bet, along with a separate Vegas area offering yet more games for eager casino players to explore. Some categories within the casino sections have only a small quantity of games to play, yet overall the offer is a giant one. You certainly won’t feel as if you’re shortchanged on the presentation.

Promotional potential at Mansion Bet

So… how about some promotions to help you confidently set off if you decide to join the casino? My Mansion Play review must include this information, and I am delighted to say they have applied the same orderly approach to bonus organisation as to all other areas of the site. There are categories for the sports bonuses and the casino Offeres, so if you only intend to use one part of the website, you can head straight for the relevant Offers. No need to sort through lots of deals you’ll never want to claim.

The sports section included a ‘Bet £10 Get £01’ Free Sweeps Coins, offered to new players making a £10 bet. Other sports promotions include brace insurance, free bets on the weekend, and best odds guaranteed for horse racing in the UK and Ireland. In each case, the main details of the deal appear in a box, along with a small link requesting that you read more. As you’d guess, this is crucial to do and you’ll learn more about how each offer works.

Over to the Mansion Bet Casino bonus potential now, and there are far fewer of these. Indeed, I found a welcome offer for the main casino and another one for the live casino. Nothing else appeared there, but I would still suggest you explore the promo section whenever you arrive at Mansion Bet. Playing could bring more Offer action in future, so don’t assume there are no new deals without looking. Finally, you may have realised I’ve yet to mention any Mansion Play bonus code information. The details I read for the available Offers didn’t cover any codes or coupons, but I’d still suggest you read and check this detail for anything you might think about claiming in future.

Lots to get through in this section, covering many of the key features of the website. You’ll see it does well in our academy (gym) area, no matter why you’re visiting Mansion Bet or which areas of the site you intend to use. It’s not merely about exploring the sports, games, and other areas to Play on though. I’m going to cover many crucial features, so you can find out how to arrange deposits and Redeemals, and whether you can trust the site. I suspect you might already know the answer to that one – it’s easy to see why you can.

Taking their responsibilities seriously

This is important to consider at all casinos and online gambling sites, but especially those in the UK. For instance, UK players shouldn’t be able to access any practice games in an online casino without first verifying their age. When I attempted to access some of the slots I found in the casino, I was met with a popup offering a green button to join now and a red button to log in. Confirmation of age is required to create an account and begin playing, even if only accessing the demos. The team behind Mansion Play has won awards for many features of their offering, including their responsible approach to offering online services.

The bottom of the site confirms their licence number with the UK Gambling Commission, along with confirmation of the minimum age of 18 to use the site. I clicked on their licence number to confirm the active details of the licence. You can also easily check and confirm their address in the small print at the bottom of the site. Clarity is a theme that repeats throughout the Mansion Play website, and I was reassured that was the case.

Moving onto responsible gaming

You can go to this part of their website by finding the link at the bottom of a page. This only takes a second to do. The page offers a list of underlined links at the top, so while I would recommend you read the whole page, you can easily hop along to one specific area of interest in future if you need to. The page begins by covering the 10 rules of gambling, followed by links to four organisations offering help if you want further information about problem gambling. They also supply a separate link to the self-assessment test with GamCare – something I haven’t seen on other sites.

You can also see how to limit access to your account or bring in monetary limits or similar measures. I think this is one of the most important areas any online sportsbook or casino can get right, and Mansion Play certainly does get this spot on. At the foot of the page, you’ve got their email and phone numbers, so it’s easy to contact them if you have any questions about anything you read on the page. Live chat is easiest, of course, but only members get the chance to use that.

Deposits and Redeemals

Zooming down to the bottom of the site, you’ll find five menu areas, the middle of which has two options – one for deposits and one covering their Redeemal policy. Given how difficult I have sometimes found it to find out which methods I can use for depositing at similar sites, it was refreshing to find a clear list – complete with logos – covering many methods:

• Credit and debit cards (although credit cards are unavailable to players in the UK as per UKGC rules)
• PayPal
• Paysafecard
• MuchBetter
• Skrill
• Neteller

The minimum deposit is just £10 for all methods, from the Mansion Play PayPal option through to the prepaid and debit card methods. One of the best things about the page is the inclusion of a basic description of each method, along with maximum Redeemal amounts for each one. It’s super clear and understandable, making it easier to choose the most relevant method for you. Right at the top of the section, there is a link taking you through to the contact page, in case you need any assistance with any aspect of banking.

The withdrawal policy page confirms that all requests take up to three days for processing. They also give a link to their verification policy, as you’ll understandably need to adhere to that before receiving your Coins. You should also remember that only those methods you’ve previously used to deposit with can be used to receive Redeemals. Everything is clear and logical and they’ve got links through to important areas that may be of use to you as well. And you can read it all before you decide to sign up to use Mansion Play sports Playing or any other part of the site.

Can you visit on tablets or smartphones?

You can, yes. I did see a link at the bottom of the page inviting me to download their app, but the page it linked to failed when I tried it. (Could be a temporary thing, of course, so it’s worth checking again when you visit the Mansion Bet Casino or sportsbook areas.) Aside from this, I did experiment with visiting the site on my smartphone and iPad, and both let me onto the homepage in seconds. I’ve noticed this throughout my time at Mansion Play – the speedy loading times on all pages.

Some Googling led me to find a Mansion Bet app in the App Store for iOS users. I found some results for Android apps, but only a search inside the Google Play store revealed a Mansion Play app for the casino – and none for the sportsbook. That said, I found I could happily use the mobile site without any apps. I was able to open and close the menu as required, with scrolling helping me access all areas of the site just as speedily as I could on my computer.

Ample support supplied throughout the Mansion Play website

I’ve mentioned their support team already, so let’s look into that in more detail here. Swoop down to the bottom of the page and find the ‘contact us’ option to the left of that menu. I’ve reviewed sites that only give you an email address. At Mansion Bet, you get every method you can think of for contacting them. Live chat is only available once you’ve opened an account and logged in, but once you’ve completed those steps, you can use it between 8am and 11pm UK time every day.

You could also use their Freephone number within the UK or send them an email if you prefer. There is an international number for players from other accepted countries too. I would always suggest live chat where possible, although email or phone would be fine if you have questions before opening an account. The contact page is clear, minimal with information, yet covers all necessary areas and contact methods you can use if you need them. The only thing I couldn’t find anywhere on the website was an FAQ section. That said, there is so much information spread around the other pages, it almost makes it unnecessary to have one.

I always feel it is important to point out what separates any site from the others in the Playing universe. One key area to note here is the range of awards won by the site and its parent company, Mansion Group. The site displays its Online Casino Operator of the Year Award 2018 near the bottom of each page. However, I also found evidence of awards for customer service and being a responsible online gambling operator. All strong signs that you’re safe in their hands. The site certainly ranks well in our awards (lab).

I would also point to the lower menu on any page of the website. In the past, while reviewing sites like this for our guide (gym), I have noticed how tricky it can be to find the most important information on those sites. This didn’t prove true for my Mansion Play test. Instead, that lower menu offered many crucial and informative areas all players can benefit from reading. There are areas on:

• Responsible gaming
• Redeemal policy
• Playing rules
• Security and privacy

Plus all the usual ones, of course. Finding lots of detailed, clear, and understandable information in those shows once again how upfront Mansion Play is with everything. I can see why they won Most Responsible Online Gambling Operator in 2018, along with Best Customer Service Company of the Year in 2020. Well deserved, and obvious in both cases when you explore their website.